雇員點(diǎn)評(píng)標(biāo)簽
職位描述
業(yè)務(wù)合規(guī)制造業(yè)電商互聯(lián)網(wǎng)
Reporting to:
Chapter Leader eCom Ecosystem & Strategy
Chapter Leader eCom Ecosystem & Strategy
Your role and responsibilities
- Support daily platform operations, including customer registration, onboarding, license activation, renewals, invoicing, payments, and issue resolution.
- Support the transition to the subscription and license platform integrated with EasyOrder (ABB’s e-commerce application for selling hardware), including payment flows, SAP connectivity, license management, and end-to-end workflow testing.
- Maintain accurate product data, pricing, translations, and documentation for ABB’s digital offerings.
- Prepare reports and dashboards to track adoption, usage, and lifecycle performance.
- Gather, clarify, and document China-specific requirements, and support coordination with Product and IS teams.
- Participate in testing cycles, release validation, and hypercare to ensure high-quality deployments.
- Contribute to the onboarding of ABB digital services and provide training to ABB teams and partners on platform workflows.
- Perform ITGC monthly compliance checks, maintain audit-ready documentation, support GRCM and Internal Audit, and coordinate basic support for ABB low-voltage digital products.
Qualifications for the role (Mandatory)
ABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams
work closely with industry partners, delivering advanced solutions that support rapid growth, energy
transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers,
low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability? Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
- Bachelor’s degree in business, Information Systems, Engineering, or a related field.
- 5+ years of experience in digital platform operations, e-commerce, subscription/software services, or customer-facing digital roles.
- Hands-on experience supporting day-to-day platform operations, including customer support, onboarding, reporting, and issue resolution.
- Working knowledge of digital platforms and system integrations (e.g. SAP, ordering platforms, APIs) to collaborate effectively with technical teams.
- Experience operating in agile delivery environments, supporting prioritization, planning, and iterative releases.
- Strong organizational and communication skills, with the ability to translate business needs and user feedback into clear, actionable inputs.
- Fluent in English and Mandarin Chinese, both written and spoken.
ABB Smart Power provides energy distribution solutions for data centers, industrial and
manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams
work closely with industry partners, delivering advanced solutions that support rapid growth, energy
transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers,
low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability? Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
工作地點(diǎn)
翔安區(qū)廈門ABB低壓電器設(shè)備有限公司
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ABBABB（ABBN: SIX Swiss Ex）是全球技術(shù)領(lǐng)導(dǎo)企業(yè)，為數(shù)字化行業(yè)提供全面的產(chǎn)品、服務(wù)與解決方案?；诔^130年的創(chuàng)新歷史，ABB成為以客戶為中心的數(shù)字化行業(yè)領(lǐng)軍者，擁有全球領(lǐng)先的四大業(yè)務(wù)——電氣、工業(yè)自動(dòng)化、運(yùn)動(dòng)控制、機(jī)器人及離散自動(dòng)化，以及通用的ABB Ability?數(shù)字化平臺(tái)。ABB集團(tuán)業(yè)務(wù)遍布全球100多個(gè)國(guó)家和地區(qū)，雇員達(dá)14.7萬。ABB在中國(guó)擁有研發(fā)、制造、銷售和工程服務(wù)等全方位的業(yè)務(wù)活動(dòng)，40家本地企業(yè)，1.8萬名員工遍布于142個(gè)城市，線上和線下渠道覆蓋全國(guó)300多個(gè)城市。ABB is a pioneering technology leader with a comprehensive offering for digital industries. With a history of innovation spanning more than 130 years, ABB is today a leader in digital industries with four customer-focused, globally leading businesses: Electrification, Industrial Automation, Motion, and Robotics& Discrete Automation, supported by its common ABB Ability? digital platform. ABB operates in more than 100 countries with about 147,000 employees. ABB has a full range of business activities in China, including R&D, manufacturing, sales and services, with 18,000 employees located in 142 cities, 40 local companies, and online and offline channels across over 300 cities.
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