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崗位職責/職位描述BASIC FUNCTION
基礎職能
Responsible for supervising the activities of Room Attendants to ensure clean, orderly, attractive and well-maintained guest rooms, hallways and service areas.
負責監(jiān)督客房服務員的工作，確?？头?、大廳和服務區(qū)域的干凈、整潔
DUTIES AND RESPONSIBILITIES
工作職責
1. Inspects all VIP blockings, occupied VIP rooms and vacant rooms.
檢查所有貴賓房和空房
2. Instructs Room Attendants to clean guest rooms in order of priority.
指導客房服務員清潔客房
3. Makes available floor linen and cleaning equipment/materials needed for guest rooms.
為客房準備所需要的布草和清潔設備
4. Checks floor corridors, service areas, including linen closets, storage room for cleaning equipment and Room Attendants’ comfort room.
檢查樓層走廊、服務區(qū)域，包括布草房、儲存室
5. Checks Room Attendant’s proper grooming, attire, use of respective name tags; inspects maid’s carts for completeness of supplies needed for the day’s work
檢查客房服務員的裝扮、穿著、佩帶各自的名牌；檢查每天工作需要的推車
6. Reports to Executive Housekeeper any irregularities observed on the part of the guests.
向行政管家匯報任何在顧客部分的異常情況
7. Builds high morale and motivation and sound employee relationships.
樹立高昂的斗志，并和員工相處融洽
8. Rates performance of room attendants.
對客房服務員的表現(xiàn)作出評估
9. Performs other duties as required by his supervisor or head of department
執(zhí)行上級及部門負責人要求的其他工作。
JOB SPECIFICAITON
職位要求
1. Under 55 years old
55歲以內(nèi)
2. 10years’ experience
10年工作經(jīng)驗
3. Aggressive and personable
有進取心的，外貌姣好