Job description: Provide partner services and daily operation process support, the responsibilities and essential job functions are (including, but not limited to the followings): ● Support monthly payroll, incentive & benefits work from partner data sourcing, double checking and confirmation perspective; ● Responsible for employee life-cycle processes, including on boarding, probation, turnover and leaving, as well as employee archive management and certificates provision as required; ● In charge of different working hour policies application and implementation situation, attendance and OT execution; ● Be partner with HRBP to support special government rewards, programs and other requirements; ● Coordinate with service providers for name list and billing reports, and go through financial process for kinds of payments; ● Follow up partner cases and injuries handling and effectively respond to their needs for related application submission & certification services; ● Provide timely and accurate data support to partners and COE. ● Other tasks required from line managers. Key Relationships: ● SSC COE ● HR business partners ● Employees & Line Managers of support organization ● Recruiters ● SSC payroll ● Employee relationship related affairs ● Finance ● HR Services vendors Qualifications: ● 3years + HR operation or SSC experience is preferred; ● Quick learning and problem-solving skills; ● Good communication skill for service delivery; ● Good excel and office capability; ● Good in written English; ● Strong self-motivation, responsible, initiative, and ability of work under pressure.