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Key areas of accountability:
Sales Order Processing:
? Receive customer orders & forecasts and key in SAP.
? Forecast analysis and comparison, clarification for big fluctuations.
? Feedback order confirmation within 2 working days or less in accordance with agreement with customer.
Production/Shipment planning:
? Release weekly delivery plan.
? Ensure timely delivery of goods from factory, in time for shipment to customers.
? Check shipment status with Distribution team and update customer on shipment details.
? Follow up with customer and appointed forwarder on blocked shipments.
? Returnable package monitoring and track status to make sure readiness for production and delivery.
Order reschedules and cancellation:
? Conduct reschedules and cancellations, check impact of the activities.
? In the event of order cancellation or EOL (end of life) announcement made by customers, follow up with factory and procurement to compile the outstanding inventory (FG/WIP/Component) that the customer is liable for.
? Follow up with customers on the obsolescence payment.
Inventory Control:
? Cooperate with Procurement and PMC, keep supply chain move smoothly while avoiding obsolescence risk.
? Keep a safety inventory level for FG in VMI.
? VMI management and consignment management.
? Ensure FG stock accuracy in system and obsolescence costs are written off timely.
? Analyze and control inventory.
? OB monthly tracking.
Invoicing:
? Ensure invoicing Customer on time and accuracy.
? Ensure Supplier’s invoice can be processed in time and accurately.
? On request of F&A, to do the Invoice Matching accurately and in time.
? On request of F&A, follow up with customers on their overdue invoices and monitor customer’s credit limit.
Project Handling:
? Familiar with Products Creation Process.
? With the guidance from Supervisor, ensure timely setup logistic module for new customers at global level.
? With the guidance from Supervisor, ensure timely setup EDI connection with new customers when necessary.
? With the guidance from Supervisor, ensure critical components are available timely to support the production start.
? With the guidance from Supervisor, ensure customer demands are translated properly into a planning to Sub-contractor and follow up with Sub-contractor for the production planning/BOM components availability.