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Job
Title: Commercial Department and Supply Chain Clerk
Department:
Commercial &
Supply Chain
Reports
To: Commercial
Manager / Supply Chain Manager
Job
Purpose:
The Commercial Department and Supply Chain
Clerk will provide administrative and clerical support within the commercial
and supply chain functions of the company, focusing on the efficient flow of
building materials from suppliers to customers. The role includes coordinating
with various teams, maintaining inventory records, processing orders, ensuring
timely delivery of materials, and supporting business activities that drive
sales and operational efficiency.
Key
Responsibilities:

1. Order Processing:
• Process customer orders accurately and
  efficiently.
• Verify pricing, stock availability, and
  delivery schedules for all orders.
• Ensure timely communication of order
  status to clients and internal stakeholders.
• Coordinate with the sales team to ensure
  that all customer requirements are met.
2. Inventory Management:
• Maintain up-to-date records of stock
  levels for building materials.
• Assist with stock-taking activities and
  update inventory records accordingly.
• Collaborate with suppliers and the
  purchasing department to manage stock replenishment and minimize
  stockouts.
• Monitor slow-moving items and coordinate
  with sales or marketing to develop strategies for movement.
3. Logistics Coordination:
• Coordinate with the logistics department
  to schedule and track deliveries.
• Ensure that materials are delivered on
  time and in good condition.
• Manage the shipping and receipt of
  materials, ensuring compliance with regulations and company policies.
• Liaise with freight forwarders and
  transport companies to ensure the timely delivery of goods.

1. Supplier and Vendor Management:
• Maintain good working relationships with
  suppliers, contractors, and vendors.
• Assist with placing orders and managing
  supply chain inquiries.
• Keep track of supplier performance,
  product quality, and delivery timelines.
2. Documentation & Record
   Keeping:
• Prepare and maintain all necessary
  documentation related to inventory, orders, and deliveries.
• Ensure accurate records of all commercial
  transactions, including purchase orders, sales orders, invoices, and
  delivery notes.
• Assist in reconciling invoices and
  resolving discrepancies in collaboration with the finance team.
3. Customer Service Support:
• Address customer inquiries regarding
  product availability, delivery times, and order status.
• Assist in managing customer complaints
  related to delivery delays or material defects and work with the
  appropriate teams to find solutions.
• Provide product information and
  recommendations to clients when needed.
4. Data Entry & Reporting:
• Enter data into the company’s ERP system
  (or other relevant software) to maintain accurate records of orders,
  inventory, and supply chain activities.
• Generate regular reports on stock levels,
  order statuses, and delivery schedules for management.
5. Support for Commercial Team:
• Assist the commercial department with
  tasks related to pricing, market research, and business development.
• Support the team in negotiating
  contracts, reviewing pricing, and following up with clients and suppliers
  as needed.

Skills
and Qualifications:

• Education:
• A degree or diploma in
  Business Administration, Supply Chain Management, Logistics, or a related
  field (preferred).
• Experience:
• At least 1-2 years of
  experience in commercial operations or supply chain management, ideally
  in the building materials or construction industry.
• Technical Skills:
• Familiarity with ERP systems,
  Excel, and other business management tools.
• Ability to work with inventory
  management software and generate reports.
• Key Competencies:
• Strong organizational and
  multitasking skills.
• Good communication and
  negotiation abilities.
• Attention to detail and
  accuracy.
• Ability to work under pressure
  and meet deadlines.
• Strong customer service
  skills.
• Language:
• Proficiency in English
  (additional languages can be an advantage).

Work
Environment:

• Full-time, office-based role
  with occasional fieldwork required (e.g., site visits, liaising with
  suppliers or customers).
• Some overtime may be necessary
  during peak periods or when urgent deliveries are required.

Additional
Notes:

• The Commercial Department and
  Supply Chain Clerk will be expected to stay up to date on industry trends
  and materials, which may require participation in training sessions or
  industry events.
• This role requires a high level
  of collaboration with various internal departments, including sales,
  purchasing, finance, and logistics.