【崗位職責(zé)】
1.協(xié)助上級處理在管項目的各項內(nèi)外事務(wù);
2.管理及監(jiān)督在管項目的客戶服務(wù)品質(zhì),設(shè)施保養(yǎng)維修、清潔、園藝、安保等工作;
3.負責(zé)前線員工及制訂員工培訓(xùn)計畫,指導(dǎo)員工有序開展各項工作;
4.有效地預(yù)防和控制突發(fā)事件的發(fā)生,能夠應(yīng)變並處理各類突發(fā)事件,保證各項工作的順利進行;
5.負責(zé)管理各類樓宇設(shè)備系統(tǒng),包括冷氣系統(tǒng)、消防系統(tǒng)、水泵房等,確保其運作暢順,並與承辦商/保養(yǎng)商洽談合約、跟進維修保養(yǎng)細節(jié)及例行檢查等。
1.Assist superiors in handling various internal and external affairs of projects under management;
2.Manage and supervise the quality of customer service, facility maintenance, cleaning, gardening, security, etc.
3.Responsible for managing grassroots employees and formulating employee training plans, guiding employees to carry out various tasks in an orderly manner;
4.Prevent and control the occurrence of emergencies, be able to respond to and deal with various emergencies, and ensure the smooth progress of various tasks.
5.Responsible for the management of various building equipment systems, including air-conditioning systems, fire protection systems etc.Make sure they run smoothly. Contracts with contractors/maintenance providers, follow up maintenance details and routine inspections, etc.
【工作要求】
1.本科及以上學(xué)歷,物業(yè)管理、工程管理等相關(guān)專業(yè)優(yōu)先考慮;
2.具有3年及以上商場或住宅項目物業(yè)管理工作經(jīng)驗;
3.掌握物業(yè)管理操作流程,熟悉商業(yè)項目日常管理,對服務(wù)品質(zhì)提及經(jīng)營能力有獨到見解;
4.良好的計畫和執(zhí)行能力,高度責(zé)任感和敬業(yè)精神,團隊意識強,具有較強的溝通及協(xié)調(diào)能力,較強的抗壓能力;
5.粵語及英語可作為工作語言。
1.Bachelor degree or above, property management, engineering management and other related majors are preferred;
2.At least 3 years of working experience in property management of commercial and residential projects;
3.Master the operation process of property management, be familiar with the daily management of commercial projects, and have unique insights into service quality and operational capabilities;
4.Good planning and execution ability, be responsibility and professionalism, team cooperation spirit, strong communication and coordination skills, be ability to work under the pressure;
5.Fluent in written and spoken English,Cantonese and Putonghua.
職位福利:帶薪年假、績效獎金
職位亮點:薪資幣種為:港幣(HKD)