職位描述（非外呼，非外包，無(wú)銷(xiāo)售性質(zhì)）
Key Responsibilities
. Assist customers with their inquiries and concerns in (English) via phone;
. Communicate effectively with customers, showing empathy and patience;Work as a part of a high-performing team, supporting and helping colleagues and your
Team Lead as required;
Advocate the Irip culture both internally and externally;
. Assist with ad hoc projects assigned by Team Leads/Supervisors.
Requirements
Proficiency in both verbal and written (English);
Have a passion for helping and supporting others, You gain a sense of fulfillment from saving someone's day;
Able to work during weekends and public holidays;
Good computer skills and knowledge of Microsoft Office (Word, Excel, PowerPoint etc.);
Positive and forward-thinking attitude, with a diligent and result-orientated approach to work.
薪資福利：
底薪7100+績(jī)效薪資
入職購(gòu)買(mǎi)五險(xiǎn)一金，節(jié)日禮品以及休閑零食，帶薪年假等
工作時(shí)間：9:00-18:00
崗位要求：英語(yǔ)口語(yǔ)非常流利
工作地點(diǎn)：上海市長(zhǎng)寧區(qū)金鐘路凌空 SOHO（攜程總部），近 2 號(hào)線(xiàn)淞虹路地鐵站