1. D’lite
digital platform operational support
a. Customer
Service: User management and trouble shooting in global scope
b. Prepare
reports of D’lite performance and user visit data (Customer behavior analysis)
c. User
account maintenance and approval of user membership update according to the
feedback of regional and sub-regional promotors globally
2. Handle
User Acceptance Test and execution
a. Work with
different internal parties to collect requirement/comments and prepare the
documentation
b. Report UAT
testing progress, test results and issue logs to project team
c. Follow up
with technical development team to resolve the defects
3. Training
for internal teams on new D’lite functions
4. D’lite
promotional content creations and campaign planning
5. Other
ad-hoc support on D’lite


Requirement

? Education:
Bachelor’s degree in business administration, Marketing, Chemistry or equivalent
? Working
Experience: 1-3 years and above in relevant digital and CRM （customer relationship management） experience in FMCG, digital agencies or related
industries
? Technical
& Professional Knowledge: experiences and skills of relevant computer programs
(word, excel, PowerPoint etc).
? English:
Fluent in reading, writing, and speaking
? Self-motivated.
Willingness to learn and develop new skills