職位描述
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage!
崗位職責(zé)
1. Designing and executing rider tiering systems and benefits schemes that encourage long-term engagement and operational excellence.設(shè)計并執(zhí)行騎手分層機(jī)制和福利體系,激勵騎手提升表現(xiàn)、保持長期合作。
2. Developing and leading training programs to upskill riders, improving their performance and service quality.開發(fā)并主導(dǎo)培訓(xùn)項(xiàng)目,提升騎手服務(wù)能力和運(yùn)營水平。
3. Collaborating with cross-functional teams to align rider management with customer experience goals.跨部門合作,確保騎手管理策略與用戶體驗(yàn)?zāi)繕?biāo)一致。
4. Establishing compliance frameworks to ensure all riders meet local labor regulations and platform safety standards.建立合規(guī)體系,確保所有騎手符合本地勞動法規(guī)與平臺安全標(biāo)準(zhǔn)。
5. Managing and improving rider vetting and audit teams, including setting standards and using data to identify risks or irregularities.管理和提升審核團(tuán)隊(duì)表現(xiàn),制定標(biāo)準(zhǔn)并通過數(shù)據(jù)分析識別風(fēng)險和異常。
6. Using data-driven insights to continually optimize the rider journey, from onboarding to daily operations.運(yùn)用數(shù)據(jù)洞察持續(xù)優(yōu)化騎手從注冊到日常運(yùn)營的全流程。
7. Partnering with legal and policy teams to adapt to evolving regulations and ensure compliance best practices.與法務(wù)及政策團(tuán)隊(duì)合作,應(yīng)對不斷變化的法規(guī),持續(xù)提升合規(guī)管理水平。
崗位基本需求
1. 5+ years of experience in operations, strategy, or compliance—ideally in the gig economy, logistics, or mobility sectors.5年以上運(yùn)營、戰(zhàn)略或合規(guī)相關(guān)經(jīng)驗(yàn),零工經(jīng)濟(jì)、物流、即時配送等行業(yè)背景優(yōu)先。
2. Familiarity with local labor laws and experience working with or managing compliance efforts.熟悉本地勞動法,具備合規(guī)管理或執(zhí)行經(jīng)驗(yàn)。
3. Strong program design skills—especially around workforce segmentation, benefits, and training.出色的項(xiàng)目設(shè)計能力,尤其是在人員分層、福利體系和培訓(xùn)方面。
4. Prior experience in rider management strategy is strongly preferred.有騎手管理策略經(jīng)驗(yàn)者優(yōu)先。
5. Excellent data analysis and project management skills.具備優(yōu)秀的數(shù)據(jù)分析和項(xiàng)目管理能力。
6. A proactive mindset and the ability to thrive in a cross-functional environment.主動性強(qiáng),擅長在跨部門環(huán)境中開展工作。
7. Fluent English is required. 精通英語。
崗位亮點(diǎn)
1. Compete with global players: Broaden your international business perspective and gain practical, hands-on experience.與全球競爭者同臺競技:拓寬你的國際商業(yè)視野,積累實(shí)戰(zhàn)經(jīng)驗(yàn)。
2. Collaborate with colleagues from 26 nationalities: Experience diverse cultures and entrepreneurial spirit in a truly international environment.與來自26個國家的同事合作:在真正國際化的環(huán)境中體驗(yàn)多元文化與創(chuàng)業(yè)精神。
3. Be part of a high-growth business: Help shape the future of food delivery, contributing to an industry that’s rapidly evolving.加入高速發(fā)展的業(yè)務(wù):參與塑造外賣行業(yè)的未來,為這一快速演變的行業(yè)做出貢獻(xiàn)。