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更新于 今天

Manager, Operational Resilience

2.5-3萬(wàn)
  • 廣州天河區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招2人

雇員點(diǎn)評(píng)標(biāo)簽

  • 工作環(huán)境好
  • 同事很nice
  • 氛圍活躍
  • 團(tuán)隊(duì)執(zhí)行強(qiáng)
  • 人際關(guān)系好
  • 五險(xiǎn)一金
  • 交通便利
  • 準(zhǔn)時(shí)發(fā)工資

職位描述

銀行
崗位職責(zé): The Non Financial Risk (NFR) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. The NFR achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management. This role is a manager position in Global WPB Non-financial Risk Utility team leading Operational Resilience programme in different markets. Operational Resilience requires a need to build strong relationships and establish strong collaboration with key stakeholders, including businesses, operations, IT, Third Party, Business Continuity and Incident Management etc. The role will support the delivery of Operational Resilience implementation and business as usual activities in line with regulatory requirements, the Group's guideline and business priorities. To lead AMH WPB Business Service Owners (BSO) on Important Business Services (IBSs) in Operational Resilience (OR) Programme. You will act as a primary focal point of coordination with different stakeholders and assist in drafting OR artefacts for review and signoff by BSO. 1. Assist the BSO to refresh the IBS artefacts on annual cycle or by trigger events (e.g. post-incident review, significant business changes, new regulatory requirement etc.); 2. Collaborate with key stakeholders (e.g. Process Owner, Third Party Engagement Manger, IT Service Owner, global mapping team) to ensure the IBS artefacts are up-to-date; 3. Tracking the remediation plan of Business Vulnerabilities and Technology Vulnerabilities; 4. Coordinate the Scenario Testing with BCIM team and key stakeholders; 5. Support BSOs on their Quarterly Self-assessment and Annual Self-assessment, obtain their sign-off and risk steward's comment; 6. Ensure all IBS artefacts are adhere to global Operating Instructions and procedures, also to ensure the data quality on ARIS and BSO dashboard is accurate; 7. Prepare MI for the BSO Governance Meeting, co-ordinate with relevant stakeholders to obtain inputs, arrange pre-meeting with Business, IT and Operation for material incident; 8. Follow up with 2LoD and 3LoD queries and challenges; 9. Support global landscape for Operational Resilience programme activities. 任職要求: 1. University graduate; 2. Possess working experience from a banking/financial institution, familiar with HSBC products and business services; 3. Experienced in liaising with internal/external business partners; 4. Good command of written and spoken English as well as Cantonese; 5. Good knowledge in Non-Financial Risk (NFR). Subject matter expert in at least one risk domain is a plus. e.g. Resilience Risk, Regulatory Compliance Risk, etc.; 6. Ability to work agile and experience in project management with good deliverables; 7. Experience in IT incident management / Third Party management / Business Continuity Management? is a plus. 福利待遇 - 具競(jìng)爭(zhēng)力的薪酬:基本工資+績(jī)效獎(jiǎng)金+輪班補(bǔ)貼+早晚班交通津貼; - 健全福利保障:五險(xiǎn)一金+補(bǔ)充性商業(yè)醫(yī)療保險(xiǎn)+免費(fèi)年度體檢; - 暢享10+天假期:除享有國(guó)家法定節(jié)假日外,還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等,助您達(dá)到工作生活的平衡; - 彈性福利制度:年假可買(mǎi)賣(mài),商業(yè)醫(yī)療保險(xiǎn)套餐可升級(jí),您還可申請(qǐng)旅游補(bǔ)貼、個(gè)人進(jìn)修補(bǔ)助、運(yùn)動(dòng)健身補(bǔ)貼等,滿(mǎn)足個(gè)性化福利需求; - 人性化工作環(huán)境:使用公司的員工餐廳、咖啡室、休息室、娛樂(lè)室等,進(jìn)行勞逸結(jié)合; - 多元化員工活動(dòng):運(yùn)動(dòng)會(huì)、團(tuán)建、年會(huì)等精彩活動(dòng)給您平臺(tái),任您施展才華。 培訓(xùn)與發(fā)展 - 廣闊的職業(yè)發(fā)展平臺(tái):遍及全球的集團(tuán)網(wǎng)絡(luò),提供擴(kuò)展人脈及跨文化交流的機(jī)會(huì),您還可申請(qǐng)不同國(guó)家及地區(qū)的長(zhǎng)短期職位,不斷挑戰(zhàn)自我; - 系統(tǒng)性人才培育及發(fā)展:配備職業(yè)導(dǎo)師,為您提供清晰的職業(yè)規(guī)劃指導(dǎo),充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?- 完善的專(zhuān)業(yè)培訓(xùn)體系:入職即可享帶薪培訓(xùn),多元化的培訓(xùn)機(jī)會(huì),還有資源及教育援助,幫您逐步實(shí)現(xiàn)職業(yè)目標(biāo)。

工作地點(diǎn)

廣州天河區(qū)太古匯2座

職位發(fā)布者

曾繁城/招聘經(jīng)理

立即溝通
公司Logo匯豐環(huán)球
【匯豐集團(tuán)】*匯豐控股有限公司是匯豐集團(tuán)的母公司,總部設(shè)于倫敦。集團(tuán)業(yè)務(wù)遍布?xì)W洲、亞洲、北美洲、拉丁美洲,以及中東和北非63個(gè)國(guó)家及地區(qū)設(shè)有辦事處,為全球客戶(hù)服務(wù)。于2022年9月30日,集團(tuán)的資產(chǎn)達(dá)29,920億美元,是全球規(guī)模最大的銀行和金融服務(wù)機(jī)構(gòu)之一。*香港上海匯豐銀行有限公司是匯豐集團(tuán)的創(chuàng)始成員,透過(guò)旗下三大環(huán)球業(yè)務(wù),包括財(cái)富管理及個(gè)人銀行、工商金融、以及環(huán)球銀行及資本市場(chǎng),為全球客戶(hù)服務(wù)?!緟R豐環(huán)球營(yíng)運(yùn)中心中國(guó)】*匯豐環(huán)球營(yíng)運(yùn)中心中國(guó)成立于1996年,是匯豐集團(tuán)在全球7個(gè)國(guó)家的營(yíng)運(yùn)中心網(wǎng)絡(luò)中設(shè)立的首家,總體規(guī)模名列匯豐所有環(huán)球營(yíng)運(yùn)中心的第二位。*匯豐環(huán)球營(yíng)運(yùn)中心中國(guó)在廣州和佛山擁有三個(gè)環(huán)球營(yíng)運(yùn)中心,分別位于廣州匯豐大廈、廣州太古匯辦公大樓以及位于廣東省金融高新區(qū)的匯豐銀行大廈,由匯豐環(huán)球客戶(hù)服務(wù)(廣東)有限公司統(tǒng)一管理,共同為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)提供營(yíng)運(yùn)支援服務(wù)。*匯豐環(huán)球客戶(hù)服務(wù)(廣東)有限公司為匯豐集團(tuán)在香港、英國(guó)、美國(guó)、加拿大、日本、中國(guó)大陸、新加坡和澳門(mén)的分支機(jī)構(gòu)提供多種語(yǔ)言的優(yōu)質(zhì)服務(wù),包括廣東話(huà)、普通話(huà)、英語(yǔ)、日語(yǔ)、韓語(yǔ)和泰語(yǔ)。*我們非常重視日常工作的質(zhì)量,例如為客戶(hù)處理各種申請(qǐng)以及付款交易,這將為客戶(hù)帶來(lái)不一樣的體驗(yàn),并最終幫助業(yè)務(wù)增長(zhǎng)。我們正在改革提供服務(wù)的方式,以反映客戶(hù)期望的理財(cái)途徑,即電子化程度更高、能即時(shí)實(shí)現(xiàn)以及移動(dòng)設(shè)備優(yōu)先。我們擁有一支年輕、多元化且充滿(mǎn)抱負(fù)的員工隊(duì)伍,因此我們努力提供良好的工作環(huán)境,務(wù)求讓人人都產(chǎn)生歸屬感并能發(fā)揮自身潛力。*由于業(yè)務(wù)發(fā)展迅速,自25年前公司創(chuàng)立以來(lái),員工人數(shù)也從最初60名員工的團(tuán)隊(duì)發(fā)展成今天超過(guò)13,000名金融服務(wù)人員的專(zhuān)業(yè)團(tuán)隊(duì),為匯豐集團(tuán)世界各地的分支機(jī)構(gòu)提供如下服務(wù): 1.數(shù)據(jù)分析(財(cái)富管理及個(gè)人銀行和工商金融);2.銀行卡及貸款服務(wù);3.風(fēng)險(xiǎn)管控運(yùn)營(yíng)中心;4.客戶(hù)及賬戶(hù)管理服務(wù)(財(cái)富管理及個(gè)人銀行和工商金融);5.催收;6.合規(guī)稽查;7.客戶(hù)聯(lián)絡(luò)中心(財(cái)富管理及個(gè)人銀行和工商金融);8.信貸分析(財(cái)富管理及個(gè)人銀行和工商金融);9.客戶(hù)盡職調(diào)查;10.數(shù)字化客戶(hù)管理服務(wù);11.財(cái)務(wù)營(yíng)運(yùn);12.金融犯罪風(fēng)險(xiǎn)合規(guī);13.環(huán)球數(shù)據(jù)中心;14.印務(wù)及電子出版;15.環(huán)球調(diào)研;16.環(huán)球員工背景審查;17.第三方供應(yīng)商管理中心;18.環(huán)球貿(mào)易及供應(yīng)鏈服務(wù);19.人力資源營(yíng)運(yùn);20.國(guó)際客戶(hù)開(kāi)戶(hù)服務(wù);21.市場(chǎng)及證券服務(wù);22.按揭服務(wù);23.財(cái)富管理及私人銀行服務(wù);24.營(yíng)運(yùn)變革;25.付款篩查服務(wù);26.付款服務(wù);27.退休金服務(wù);28.風(fēng)險(xiǎn)及合規(guī)營(yíng)運(yùn);29.并購(gòu)融資業(yè)務(wù)執(zhí)行;30.承保服務(wù)
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