Resources will also assist on: ?PC hardware repair (break fix support) via advance exchange support model. For clarification, any needed replacement hardware will be purchased by the Customer. ?OS migrations support ?Reimaging to standard program images ?Software break fix support ?Distribution and / or installation of accessories and supplies; including but not limited to keyboards, mouse, memory upgrades, hard drive upgrades, LAN cables, and power cords. Resource Qualifications: ?to be in business professional dress code ?to have onsite customer facing experience with good customer service soft skills ?to have technical/mechanical hardware repair experience ?to have demonstrated technical/mechanical aptitude for learning new technology ?to have high-school diploma or equivalent as minimum ?Resource Skill (L1): Repair of any low-end PCs equipment and all simple installation / move / add / changes; Years of experience: minimum, 1-3 years.