We are looking for a communicative and customer-focused Application Support Agent fluent in Korean and proficient in English to join our team. The ideal candidate will bring a proactive attitude and a passion for delivering excellent support experiences. Key Qualifications: Strong communication skills and a customer-centric approach Fluent in Korean (both written and spoken) Proficient in English (both written and spoken) Additional language skill in Japanese is a plus Relevant IT support experience (e.g., internships, campus IT support, or academic projects) is a plus Basic familiarity with troubleshooting and system navigation Experience with tools such as ServiceNow (SNOW) is a plus