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MAJOR RESPONSIBILIES 責(zé)任概要 : Proactively develops and manages sales staff and sales efforts. Communicates hotel’s sales strategy and ensures sales staff executes sales strategy. Manage annual planning process for goal setting, budgeting and staffing. Manage department budget and sales administrative functions. As appropriate, responsible for achieving individual sales goals and account management. 主動(dòng)發(fā)展和管理銷售員工和銷售目標(biāo)。了解并確保銷售人員執(zhí)行酒店的銷售策略。以銷售目標(biāo)制定， 預(yù)算和員工安置為目標(biāo)管理執(zhí)行好年度銷售計(jì)劃。管理部門(mén)預(yù)算和銷售行政工作。 正確， 負(fù)責(zé)的完成個(gè)人銷售目標(biāo)和客戶管理。 SPECIFIC DUTIES 工作任務(wù) : General 概述 1.Select, develop and manage sales staff. 選擇， 發(fā)展和管理銷售員工。 2.Provide sales leadership for all levels of hotel sales staff. Actively coach and mentor associates to ensure ongoing sales skill development and performance improvement. 領(lǐng)導(dǎo)酒店所有級(jí)別的銷售員工。主動(dòng)教導(dǎo)幫助員工不斷發(fā)展銷售技能并提高工作表現(xiàn)。 3.With revenue management, develop hotel sales strategy. Ensure that sales strategies are communicated and implemented. Actively monitor performance against goals and provide constructive feedback. 根據(jù)酒店?duì)I收管理，發(fā)展酒店銷售策略。 確保銷售策略被充分理解并貫徹執(zhí)行。根據(jù)銷售目標(biāo)積極監(jiān)測(cè)員工業(yè)績(jī)并提供建設(shè)性的反饋。 4.Manage all sales administrative functions to include goal setting, bonus program administration, Golden Circle, etc. 管理好所有的銷售行政工作以確保銷售目標(biāo)制定，獎(jiǎng)金分配和Golden Circle等工作的順利開(kāi)展。 5. Assist Director of Marketing, and act as one of sales contacts for General Manager, property leaders, Sales Centre and Cluster Sales leaders. As hotel sales leader, understand and accurately represent individual property sales needs. 協(xié)助市場(chǎng)推廣總監(jiān)，作為總經(jīng)理，業(yè)主，銷售中心和萬(wàn)豪旗下酒店銷售領(lǐng)導(dǎo)的銷售橋梁。 理解并精確地代表本酒店的銷售需求。 6.Serve as hotel authority on sales processes and sales contracts. 授權(quán)酒店銷售活動(dòng)和銷售合同。 7.Act as hotel sales contact for customers. Serve as customers advocate. 作為酒店客戶的銷售聯(lián)系人，為客戶提供周到的服務(wù)。 8. Develop and execute strategy to meet assigned individual booking goals. 發(fā)展并執(zhí)行酒店的銷售策略以期達(dá)到分配的個(gè)人銷售目標(biāo)。 JOB SPECIFICATION職位要求: Profile of Competency 工作能力: Excellent selling skills and understanding of sales processes 優(yōu)秀的銷售技能， 熟知銷售程序 Demonstrated ability to develop and implement successful sales strategies 發(fā)展和執(zhí)行成功的銷售策略 Ability to develop and manage a budget to meet business objectives 發(fā)展和管理銷售預(yù)算以達(dá)到預(yù)期的銷售目標(biāo) Ability to identify and communicate revenue and profit opportunities 發(fā)現(xiàn)并溝通提高酒店?duì)I收和利潤(rùn)的機(jī)會(huì) Demonstrated familiarity with contractual agreements 熟知合同條款 Understanding of revenue management functions and account profitability 熟知營(yíng)收管理工作和客戶的利潤(rùn)率 Demonstrated leadership skills 展現(xiàn)領(lǐng)導(dǎo)才華 Demonstrated ability to coach and develop associates 培訓(xùn)和發(fā)展員工 Provide a work environment in which associates are productive 提供一個(gè)有利于員工積極工作的環(huán)境氛圍 Excellent communication and presentation skills 完美的溝通及演講技能 Effective listening skills 聆聽(tīng)技能 Demonstrated customer development and relationship management skills 展現(xiàn)客戶發(fā)展和關(guān)系管理技能 Ability to accurately set account/revenue goals 精確地制定客戶/收益目標(biāo) Ability to work effectively with sale 有效地和各級(jí)銷售人員緊密工作 A matrix environment 最終達(dá)到目標(biāo)的決策能力 AA Policies 遵守萬(wàn)豪的EEO和AA制度 語(yǔ)言能力Language: High proficiency in written and spoken English and Mandarin. 具備熟練的英語(yǔ)，中文口語(yǔ)書(shū)寫(xiě)能力 教育Education: College/University degree preferred 良好的教育背景，本科學(xué)歷優(yōu)先 資格 / 等級(jí)證: Job License N/A 無(wú) NOTICE注意 The hotel business functions seven days a week, 24 hours a day. All ambassadors must realize this fact and be aware that at all times it may be necessary to move ambassadors from their accustomed shift as business demands. 同事須明確知曉酒店是每周七天、每天二十四小時(shí)運(yùn)轉(zhuǎn)的行業(yè)。因工作需要，上班的班次會(huì)隨時(shí)相應(yīng)調(diào)動(dòng)