Key targets:
- Successful selection and implementation of technical solutions
for Air Springs and Rubber Molded Parts to meet the customer requirements.
- Coordination of technical topics with company internal
functions (Sales, R&D, Plant, Quality, PRM) for smooth progress of
ongoing projects and activities.
- Support the segment in achieving short/long term business
objectives through technical expertise and project management skills.
Main tasks:
- Understand and clarify customer specifications and
requirements.
- Define best available technical solutions to meet the customer
needs.
- Technical interface between Customer Engineering team and
internal functions (Product Management, Product Development, Quality),
under the supervision of an experienced engineer.
- Understand customer needs, expectations, and pain points, and
share them with the relevant internal stakeholders.
- Collect and share market information related to product trends,
key competitors and potential customers.
- Support technical benchmark by understanding competitive
offerings in the region, supplying samples and placing request to R&D
for testing and analysis.
- Promote ContiTech products and technologies at marketing
events (Exhibitions, Fairs, Tech Days..)
- Support the Sales team in quotation process, risk evaluation,
feasibility checks and contract review related to technical aspects.
- Support the Quality team in the analysis of quality issues
claimed by customers.
- Support the Project Manager in the documentation and
preparation for gate reviews in the Planisware system.
- Make suggestions for cost reduction and/or quality improvement
activities and support to obtain necessary customer approval.
- On-site performance check and evaluation of products whenever
required.
Qualifications
- Graduated in Engineering
- 3 years professional experience in project management,
technical sales, application engineering or technical consulting, with
direct contact with customers.
- Project management experience, especially in international
business environment.
- Experience working in intercultural & interdisciplinary
teams
- Advanced English (Writing, Speaking, Reading)
崗位職責(zé):
·
了解并闡明客戶的規(guī)格和要求。
·
定義最佳可用技術(shù)解決方案以滿足客戶需求。
·
在經(jīng)驗(yàn)豐富的工程師的監(jiān)督下,客戶工程團(tuán)隊(duì)與內(nèi)部職能部門(產(chǎn)品管理、產(chǎn)品開發(fā)、質(zhì)量)之間的技術(shù)接口。
·
了解客戶需求、期望和痛點(diǎn),并與相關(guān)的內(nèi)部利益相關(guān)者分享。
·
收集和分享與產(chǎn)品趨勢(shì)、主要競(jìng)爭(zhēng)對(duì)手和潛在客戶相關(guān)的市場(chǎng)信息。
·
通過了解該地區(qū)的競(jìng)爭(zhēng)產(chǎn)品,提供樣品并向研發(fā)部門提出測(cè)試和分析請(qǐng)求,支持技術(shù)基準(zhǔn)。
·
在營(yíng)銷活動(dòng)(展覽、交易會(huì)、技術(shù)日等)中推廣 ContiTech 產(chǎn)品和技術(shù)。
·
在與技術(shù)方面相關(guān)的報(bào)價(jià)流程、風(fēng)險(xiǎn)評(píng)估、可行性檢查和合同審查方面為銷售團(tuán)隊(duì)提供支持。
·
支持質(zhì)量團(tuán)隊(duì)分析客戶聲稱的質(zhì)量問題。
·
在 Planisware 系統(tǒng)中為門審查的文檔和準(zhǔn)備工作提供支持。
·
為降低成本和/或質(zhì)量改進(jìn)活動(dòng)提出建議,并支持獲得必要的客戶批準(zhǔn)。
·
在需要時(shí)對(duì)產(chǎn)品進(jìn)行現(xiàn)場(chǎng)性能檢查和評(píng)估。
崗位要求:
? 工程專業(yè)畢業(yè)
? 3 年項(xiàng)目管理、技術(shù)銷售、應(yīng)用工程或技術(shù)咨詢專業(yè)經(jīng)驗(yàn),能直接與客戶接觸。
? 項(xiàng)目管理經(jīng)驗(yàn),尤其是在國(guó)際商業(yè)環(huán)境中。
? 在跨文化和跨學(xué)科團(tuán)隊(duì)中工作的經(jīng)驗(yàn)
? 高級(jí)英語(寫作、口語、閱讀)