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工作職責(zé)
Kofax task: 70%
- Validate captured data (e.g. vendor number, amounts, PO number) against invoice to ensure OCR accuracy.
- Correct miscaptured fields (e.g. dates, invoice number) according to the invoice copy.
- Escalate technical issues to the Technical Support team for timely resolution.
- Ensure 95% invoices can be completed within SLA 48 Hrs.
VMD tasks: 30%
- Execute daily vendor data creation/change requests with high accuracy, following SOP, ICS requirement and compliance checks.
- Report special issues in daily operation task to Sr. team members.
- Ensure 95% requests can be completed within SLA 48 Hrs.
職位要求
Requirements _ Kofax
- Process high volumes of invoices within SLA.
- Ability to correct miscaptured fields like vendor IDs, amounts, or dates
Requirements _ VMD
- Meticulous Attention to Detail: The ability to process data with zero tolerance for errors in fields (e.g.legal names, tax codes, bank account etc)
- Proficiency in using various tools and techniques to verify information (e.g., validating business registration numbers, confirming bank details through IBAN tool).
- Fraud Prevention Vigilance: Extreme caution in handling bank account changes.