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更新于 1月17日

IT技術(shù)支持

1.2-2萬·13薪
  • 上海長寧區(qū)
  • 5-10年
  • 本科
  • 全職
  • 招1人

職位描述

POWERAPPOFFICE365HELPDESK L2桌面運(yùn)維IT服務(wù)
職位: It 技術(shù)支持, 技術(shù)支持二級(jí),
Job description:
End-User Support & Troubleshooting
- Provide advanced Office 365 trouble shooting Level 2 support for Windows, macOS, and mobile devices.
- Manage and resolve issues related to Teams Voice, Surface Hub 3, AV & VC solutions, and follow-me printing technologies.
- 提供針對(duì) Windows、macOS 和移動(dòng)設(shè)備的高級(jí) Office 365 故障排除二級(jí)支持服務(wù)。
- 管理并解決與 Teams 語音、Surface Hub 3、音頻與視頻解決方案以及跟隨式打印技術(shù)相關(guān)的問題。
? Modern Workplace & GenAI Enablement
- Support and promote Generative AI tools and automation solutions to enhance productivity.
- Act as a technology evangelist, identifying opportunities to improve user experience through AI and modern EUC solutions. (Such as: PowerApp,Power BI,CoPilot AI)
- 支持并推廣生成式人工智能工具及自動(dòng)化解決方案,以提高工作效率。
- 作為技術(shù)推廣者,尋找通過人工智能和現(xiàn)代化的企業(yè)用戶界面解決方案(例如:PowerApp、Power BI、CoPilot AI)來改善用戶體驗(yàn)的機(jī)會(huì)。
? Infrastructure & Networking
- Assist with network connectivity, Wi-Fi troubleshooting, and basic infrastructure support.
- Collaborate with infrastructure teams for office fit-outs, relocations, and manufacturing plant IT setups.
- 協(xié)助解決網(wǎng)絡(luò)連接問題、Wi-Fi 故障排查以及基礎(chǔ)設(shè)施支持工作。
- 與基礎(chǔ)設(shè)施團(tuán)隊(duì)合作,參與辦公室裝修、搬遷以及制造工廠的 IT 設(shè)備安裝等工作。
? Project Support
- Participate in tech refresh projects, new office setups, and IT infrastructure deployments.
- Work closely with vendors and internal teams to ensure timely and quality delivery of IT projects.
- 參與技術(shù)更新項(xiàng)目、新辦公室布置以及 IT 基礎(chǔ)設(shè)施部署工作。
? Training & Continuous Improvement
- Deliver user training sessions on new technologies and best practices.
- Identify and implement process improvements to enhance IT service delivery and user satisfaction.
- 開展關(guān)于新技術(shù)和最佳實(shí)踐的用戶培訓(xùn)課程。
- 識(shí)別并實(shí)施流程改進(jìn)措施,以提升 IT 服務(wù)交付質(zhì)量和用戶滿意度。
? Vendor & Stakeholder Management
- Work effectively in a matrix MNC environment, coordinating with outsourced vendors and internal stakeholders.
福利待遇:
五險(xiǎn)一金, 婚假, 產(chǎn)假, 喪假,年假,生日禮金, 國家法定節(jié)假日。

工作地點(diǎn)

上海長寧區(qū)虹橋東方國信商務(wù)廣場

職位發(fā)布者

楊女士/經(jīng)理

剛剛活躍
立即溝通
公司Logo艾華斯奧信息科技(上海)有限公司
我們是印度的一家外資工資,主要做的事ITj技術(shù)支持和服務(wù),公司業(yè)務(wù)遍布全世界。 AVASO源自梵語,意為“給予”,這一理念貫穿于我們公司各個(gè)層面的實(shí)踐中。 AVASO的愿景是通過在今天提供明天的信息技術(shù)解決方案來改善人們的生活。I.T.的世界正在以驚人的速度前進(jìn),并為您(我們的業(yè)務(wù)合作伙伴)提供了夢(mèng)寐以求的機(jī)會(huì),讓您在各自的領(lǐng)域成倍增長。在過去的十年中,AVASO在全球范圍內(nèi)建立了令人羨慕的聲譽(yù),在不同行業(yè)領(lǐng)域提供高質(zhì)量、價(jià)格合理和準(zhǔn)時(shí)的技術(shù)解決方案。我們公司的尊重、誠信、責(zé)任和團(tuán)隊(duì)合作價(jià)值觀滲透到 AVASO文化和運(yùn)營的各個(gè)方面。與 AVASO合作不僅滿足您的 IT需求。需要,但推進(jìn)您的業(yè)務(wù)是您將做出的***決定之一。我們的企業(yè)社會(huì)責(zé)任計(jì)劃確保積極參與包括兒童教育和環(huán)境可持續(xù)性在內(nèi)的領(lǐng)域,同時(shí)也支持我們經(jīng)營所在社區(qū)的人們。我們將一起讓世界變得更美好……一個(gè)給予優(yōu)先于索取的地方,人們可以更好地控制自己的個(gè)人和職業(yè)生活。AVASO IT服務(wù)為業(yè)務(wù)依賴于*** IT基礎(chǔ)設(shè)施管理的客戶提供24小時(shí)的遠(yuǎn)程和現(xiàn)場支持。這包括提供日常系統(tǒng)管理、故障修復(fù)管理、災(zāi)難恢復(fù)計(jì)劃和實(shí)施、系統(tǒng)補(bǔ)丁更新、錯(cuò)誤修復(fù)、添加打印機(jī)和主動(dòng)監(jiān)控任務(wù)。AVASO derives from the Sanskrit meaning?“To Give”?and this philosophy flows through our company practices at all levels. The AVASO vision is to improve peoples lives by providing tomorrow’s information technology solutions today. The world of I.T. is advancing at a phenomenal rate and provides undreamed of opportunities for you– our business partners– to grow exponentially in your respective fields. AVASO has developed an enviable reputation around the globe over the past decade for?high quality, well priced and on-time technology solutions across diverse industry sectors. Our company values of Respect, Integrity, Responsibility and Teamwork permeate every aspect of the AVASO culture and operations. Partnering AVASO in not only meeting your I.T. needs but advancing your business is one of the best decisions you will ever make. Our Corporate Social Responsibility Programme ensures active engagement in areas including Children’s education& Environmental sustainability while also supporting people in the communities where we operate. Together we will make the world a better place… a place where?giving?has precedence over?taking?and where people can exercise increased control of their personal and professional lives.
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