Job Responsibilities:
- Be responsible for handling customer inquiries on platforms such as Alibaba: promptly process and respond to customers' order requirements and questions.
- Be familiar with foreign trade business processes, from inquiry and price negotiation to order completion; implement and track in accordance with the company's business operation procedures to ensure delivery meets customer requirements.
- Provide good after-sales service for customers and maintain relationships with existing customers.
- Classify, organize and summarize customer files to facilitate timely follow-up in the later stage.
Job Requirements:
- College degree or above, with good English listening, speaking, reading and writing skills; capable of independently handling daily overseas business emails and telephone communications.
- Familiar with international trade processes and rules; at least half a year of foreign trade-related experience is required.
- After receiving the company's product training, be able to master product knowledge and provide accurate quotations.
- Possess good communication skills and negotiation skills, as well as strong learning ability and pressure resistance.
Salary Structure:
Basic salary (RMB 5,000 - 8,000) + Commission
Job Benefits:
- Two days off per week
- Social insurance (covered by the company)
- Staff dormitory
Working Hours:8:30 - 17:30
Company Introduction
Gongyi Yuhua Instrument Co., Ltd. was founded in March 1986. It is a high-tech enterprise focusing on the R&D, production and sales of laboratory teaching instruments.
The products manufactured by the company are mainly used in laboratories of institutions of higher learning, pharmaceutical enterprises, chemical industry, food industry and other sectors. Its product range covers various types of laboratory instruments, including rotary evaporators, circulating water vacuum pumps, low-temperature cooling circulating pumps, high and low temperature circulating devices, instant-heating magnetic stirrers, etc.
With strong technical strength, complete production equipment and stable product quality, the company absorbs advanced technologies at home and abroad, actively develops new products, and enjoys a high reputation in the domestic industry of the same field.
崗位職責(zé):
1.負(fù)責(zé)阿里等平臺(tái)客戶詢盤處理:及時(shí)處理及回復(fù)客戶的訂單需求及問(wèn)題;
2.熟悉外貿(mào)業(yè)務(wù)流程,從詢盤、價(jià)格磋商,直至完成訂單,按照公司業(yè)務(wù)操作流程執(zhí)行和跟蹤,保證按照客戶要求交付;
3.做好客戶的售后服務(wù)工作,維護(hù)老客戶;
4.分類、整理、匯總客戶檔案,方便后期及時(shí)跟進(jìn)。
任職要求:
1.大專以上學(xué)歷,良好的英語(yǔ)聽說(shuō)讀寫能力,能夠獨(dú)立應(yīng)對(duì)海外日常商務(wù)郵件和電話溝通;
2.熟悉國(guó)際貿(mào)易流程和規(guī)則,半年以上外貿(mào)相關(guān)經(jīng)驗(yàn)即可;
3.經(jīng)過(guò)公司產(chǎn)品培訓(xùn)后,能夠?qū)Ξa(chǎn)品有所掌握,并能給予準(zhǔn)確的報(bào)價(jià);
4.具備良好的溝通能力和談判技巧,有較強(qiáng)的學(xué)習(xí)能力和抗壓能力。
薪資構(gòu)成:底薪5-8k+提成
職位福利:周末雙休、社保(公司承擔(dān))、員工宿舍,上班時(shí)間:8:30-17:30
公司介紹:
鞏義市予華儀器有限責(zé)任公司成立于1986年3月,是重點(diǎn)開發(fā)、生產(chǎn)、銷售實(shí)驗(yàn)室教學(xué)儀器的高新技術(shù)企業(yè)。公司所生產(chǎn)的產(chǎn)品主要用于各高等院校、制藥企業(yè)、化工、食品等行業(yè)的實(shí)驗(yàn)室使用。公司所經(jīng)營(yíng)的產(chǎn)品覆蓋旋轉(zhuǎn)蒸發(fā)儀、循環(huán)水式真空泵、低溫冷卻循環(huán)泵、高低溫循環(huán)裝置、即熱式磁力攪拌器等多種型號(hào)的實(shí)驗(yàn)儀器。公司技術(shù)力量雄厚,生產(chǎn)設(shè)備齊全,產(chǎn)品質(zhì)量穩(wěn)定,吸收國(guó)內(nèi)外先進(jìn)技術(shù),積極開發(fā)新產(chǎn)品,在國(guó)內(nèi)同行業(yè)中享有較高聲譽(yù)。