職位描述
Position Overview: The Junior Laser Service Engineer will primarily work in our service center, performing technical support, diagnostics, troubleshooting, and repairs of femtosecond laser systems sent by our customers. Initially, the engineer will undergo
several weeks of dedicated training on laser operation, testing procedures, and
basic troubleshooting techniques. Tasks will start simple and gradually
increase in complexity as the engineer gains experience. The Junior Service
Engineer will typically progress to a Service Engineer position within 12-18
months, depending on personal abilities and previous experience.
Progression Path:
? Junior Service Engineer (First 12-18 months):
o Initial structured training in laser operation, testing, and basic troubleshooting.
o Solve simpler technical issues independently, with assistance for more complex problems.
o Work closely with senior team members and Service Manager for guidance and learning.
? Service Engineer (Post 12-18 months, after progression):
o Receive advanced training at the service center and factory headquarters.
o Independently handle most troubleshooting, maintenance, and repair tasks.
o Assume increased responsibility and autonomy, including more frequent customer interactions and potentially remote support.
Responsibilities:
? Conduct diagnostics, maintenance, troubleshooting, and repairs of femtosecond laser systems.
? Clearly document all steps of the service process, including identified issues,
applied solutions, and test results.
? Adhere strictly to established service and laboratory processes, complying with safety regulations.
? Collaborate closely with Service Manager and senior team members to handle complex issues effectively.
? Escalate technical issues or seek assistance from more experienced colleagues when appropriate.
? Occasional travel to customer locations for onsite installation or repairs as
needed.
Requirements:
? Bachelor’s degree in Physics, Optics, Electronics, Engineering, or a related
field.
? Relevant experience in laser production, service, or related technical fields.
? Good proficiency in English for reading and writing technical documentation.
? Strong analytical and problem-solving abilities.
? Meticulous adherence to process and safety guidelines.
? Continuous willingness to learn and effectively collaborate within a team.
? Flexibility for occasional travel, including internationally.
Preferred Skills:
? Basic familiarity with femtosecond or ultrafast laser technology.
? Foundational knowledge of optics alignment, electronics, and precision mechanics.