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工作職責(zé) / Job Responsibilities： 日常聯(lián)系卡車公司，安排提柜與送貨時(shí)間； Regularly communicate with trucking companies to schedule container pickups and deliveries. 檢查和跟蹤集裝箱狀態(tài)，確保及時(shí)更新； Check and monitor container status to ensure timely updates. 通知卡車安排預(yù)約并確認(rèn)提柜信息； Notify truckers to schedule appointments and confirm pickup details. 向客戶、卡車司機(jī)及清關(guān)行發(fā)送相關(guān)文件； Send documents to customers, truckers, and customs brokers as needed. 跟蹤卡車運(yùn)輸信息，確保貨物按時(shí)交付； Track trucking updates to ensure timely delivery of goods. 回復(fù)客戶郵件，及時(shí)解決他們的疑問或請求； Respond to customer emails and address their inquiries promptly. 聯(lián)系清關(guān)行，更新基本清關(guān)信息或處理突發(fā)問題； Liaise with customs brokers to update clearance details or resolve issues. 定期更新內(nèi)部表格，保持?jǐn)?shù)據(jù)準(zhǔn)確與實(shí)時(shí)； Regularly update internal spreadsheets to ensure accurate and real-time data. 崗位要求 / Requirements： 工作細(xì)心，責(zé)任心強(qiáng)，具備良好的時(shí)間管理能力； Detail-oriented and responsible with strong time management skills. 中英文雙語流利，具備良好的溝通協(xié)調(diào)能力； Fluent in both Chinese and English with strong communication and coordination skills. 反應(yīng)迅速，能及時(shí)回復(fù)客戶及卡車公司； Quick to respond and able to provide timely replies to customers and truckers. 熟悉基礎(chǔ)辦公軟件，特別是 Excel、WPS 表格，能熟練操作電腦； Proficient in basic office software, especially Excel and WPS spreadsheets, with solid computer skills. 每日能高效完成工作任務(wù)，具備較強(qiáng)的學(xué)習(xí)能力和適應(yīng)能力； Able to complete tasks efficiently on a daily basis with strong learning and adaptability skills. 工作時(shí)間：美西時(shí)間 9:00 AM – 6:00 PM； 北京時(shí)間00:00AM – 9:00 AM； Working hours: 9:00 AM – 6:00 PM Pacific Time (PT). 00:00AM – 9:00 AM；Beijing Time （BJT）