by collaborating with multiple functions (internal and external) including but not limited to customers, sales, GB, suppliers, finance, controlling. The operation includes but not limited to
· Sales order creation
· PO transaction.
· Payment following up and order release.
· Delivery schedule coordination.
· Delivery order creation.
· Shipment creation.
· Transportation arrangement.
· Billing and invoice management.
· Documents collection.
· Month end reconciliation.
· Import/export related coordination and operation.
· Monitor and escalate shipping and import/export status for overseas supply & delivery.

Capture market intelligence on supply chain related topics
from daily interaction with customers and share with the business as appropriate, includes but not limited to
· Provide best possible service to customers and promote the establishment of long-term customer relationships to ensure a sound profitable future customers base.
· Ensure best logistic cost execution through daily transportation management operation.
· Continuously improve end-to-end efficiency with creative ideas and digital tools’ support.
· Complete any unstated end-to-end officer-related tasks assigned by the manager.

Manage customers complaints
· NCM operation and communication according to defined procedures / system.
· Escalate critical NCMs when needed for

Operational Compliance
· Ensure that all operations (also at customer premises) are carried out in accordance with internal standards and local government regulations.
· Report any areas of concern immediately to Supply Chain Manager.