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主要職責
Key Responsibilities:
?負責學院、政府及公立醫(yī)院類客戶的應收賬款催收，通過電話、電子郵件或企業(yè)微信等多種方式與上述類型客戶進行應收賬款明細賬核對、提醒客戶付款，并跟進客戶的付款進度。
Responsible for academic, government & public hospital type customers’ accounts receivable (AR) collection, make details reconciliation, remind the above type customers payments, and follow up payment progress through methods such as phone call, email or Corporate WeChat, etc.
?向主管和信控團隊同事匯報催收結果，在工作表或收款管理系統(tǒng)中更新催收結果與狀態(tài)，協(xié)助信控團隊同事決定采取必要的專業(yè)收款方式。
Report collection results to Cash & Collection team supervisor and team members, update collection results and status in worksheet or collection management system and assist Cash & Collection team in deciding on necessary professional collection methods.
?與銷售及客戶服務團隊密切合作，多角度了解客戶的付款進度與承諾，并為信控團隊同事放單提供支持。
Work closely with Commercial Sales & CSR teams to gain a comprehensive customer payment progress and commitment, and provide support for Cash & Collection team in daily order releasing support.
?與信控團隊同事一起制定周、月催收工作計劃并能獨立完成與客戶的對賬催收工作。
Collaborate with Cash & Collection team colleagues to create weekly or monthly collection plan, and be capable of independently performing accounts receivable reconciliation and collection tasks with clients.
任職要求：
Qualifications:
?具有高效書面、口頭溝通能力，以及良好的談判技巧。
Keep strong written and verbal communication skills, along with effective negotiation abilities.
?與學院、政府及公立醫(yī)院類客戶溝通時，既有禮貌又能立場堅定。
Communicate politely yet assertively with academic, government & public hospital type customers。
?善于制作與客戶的對賬單，并核對明細。
Skilled in preparing AR statements and verifying details.
?有企業(yè)管理軟件系統(tǒng)如SAP相關的工作經(jīng)驗。
Have relevant experience with enterprise management software systems, eg. SAP.
?具有說服他人的能力，不輕易放棄，有耐心和毅力, 能承受工作壓力。
Capable of persuading people, demonstrating resilience and patience, and not easily giving up, ability to work under pressure.
??？埔陨蠈W歷，財務或其他相關專業(yè)。
College’s degree, preferably in the area of accounting or related.
?5年以上應收賬款催收經(jīng)驗。
5 years relevant working experience in AR collection.
?有學院、政府及公立醫(yī)院類客戶相關催收經(jīng)驗者優(yōu)先。
Experience in collections related to academic, government & public hospital type customers is preferred.