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Job summary/職務(wù)綜述
To provide support to the Inside Sales & Order Management team by utilizing multiple sales management tools to finish sales data input, sorting, summary, and classification.
對(duì)客戶服務(wù)/訂單管理團(tuán)隊(duì)提供支持，完成銷售數(shù)據(jù)系統(tǒng)的錄入、整理、匯總、分類。
To identify and handle customer needs through daily communication.
能與客戶有效溝通，了解用戶需求。
Key Responsibilities and Accountabilities/主要職責(zé)
? To assist the Inside Sales & Order Management team in completing support tasks. Communicate effectively with customers to provide commercial clarifications and support for quotations and contracts.
協(xié)助內(nèi)部銷售和訂單管理團(tuán)隊(duì)，完成訂單管理團(tuán)隊(duì)的支持性工作。能夠和客戶進(jìn)行順暢有效的溝通，提供報(bào)價(jià)和合同的基本商務(wù)澄清和支持。
? To utilize sales management tools such as CRM and AX to complete and maintain quotation and sales data management, including uploading and archiving.
使用銷售和訂單管理工具，如CRM, AX等數(shù)據(jù)系統(tǒng)，完成報(bào)價(jià)和銷售數(shù)據(jù)的維護(hù)管理，上傳及歸檔。
? To provide support to the sales team by project information and sales data input, sorting, summary, and classification.
整理、匯總和分類系統(tǒng)中的項(xiàng)目信息和報(bào)價(jià)數(shù)據(jù)，為銷售團(tuán)隊(duì)的決策提供支持。
? To provide support to execute DOA(Delegation of Authority) approval and track approval processes according to different orders and quotations.
為執(zhí)行DOA（授權(quán)決定）審批提供支持，并根據(jù)不同訂單和報(bào)價(jià)單跟蹤審批流程。
? Other supporting job that direct manager assigned.
其它直線經(jīng)理安排的支持工作。

Knowledge and Experience/主要要求
? Bachelor degree, or equivalent, in Engineering/Business management.
本科或相當(dāng)學(xué)歷，理工科或商科類優(yōu)先。
? 2 to 5 years of work experience; preference will be given to candidates with industry or relevant experience in order management and customer service.
2-5年工作經(jīng)驗(yàn)，有行業(yè)經(jīng)驗(yàn)或訂單管理以及客戶服務(wù)相關(guān)工作經(jīng)驗(yàn)者優(yōu)先。
? Strong communication skills.
良好的文字和語言表達(dá)能力。
? Familiar with office and basic Excel formulas.
熟練使用office軟件，熟悉和熟練使用EXCEL基本公式。
? Good command of English reading and writing.
良好的英語讀寫能力。