雇員點(diǎn)評(píng)標(biāo)簽
職位描述
訂單管理客戶支持銷售數(shù)據(jù)分析英文聽(tīng)說(shuō)讀寫流利
Key Responsibilities:
1. Customer Engagement: Collaborate with sales managers to manage customer accounts, addressing inquiries, order follow-ups, and quality issues while providing exceptional support.
2. Sales Strategy: Partner with sales managers to develop, plan, and execute sales strategies to meet and exceed sales targets for assigned accounts.
3. Internal Coordination: Facilitate internal processes to ensure customer satisfaction in areas such as order processing, pricing, product knowledge, lead times, and sample support.
4. ERP System Management: Efficiently input and manage customer orders and changes within the Oracle ERP system, ensuring data accuracy and system integrity.
5. Customer Service Expertise: Build a deep understanding of customer service processes, including quoting, order entry, shipping, invoicing, and handling quality and return issues, all while maintaining high customer satisfaction levels.
6. Additional Duties: Undertake other sales-related tasks as assigned.
Qualifications:
1. Inside Sales Experience: A track record of success in an inside sales role or a related sales field.
2. Language Proficiency: Native or near-native fluency in English, with strong communication skills in speaking, writing, reading, and listening.
3. Technical Competence: Proficiency in computer skills, including the use of ERP systems (Oracle/SAP…).
4. Teamwork and Customer Focus: A team player with a customer-centric approach and a strong commitment to service excellence.
5. Organizational Skills: The ability to multitask, prioritize tasks, and manage time effectively.
6. Resilience under Pressure: Exceptional customer service skills and the capacity to perform well in high-pressure situations.
7. Communication and Problem-Solving: Strong interpersonal and problem-solving abilities to navigate complex customer interactions and challenges.
1. Customer Engagement: Collaborate with sales managers to manage customer accounts, addressing inquiries, order follow-ups, and quality issues while providing exceptional support.
2. Sales Strategy: Partner with sales managers to develop, plan, and execute sales strategies to meet and exceed sales targets for assigned accounts.
3. Internal Coordination: Facilitate internal processes to ensure customer satisfaction in areas such as order processing, pricing, product knowledge, lead times, and sample support.
4. ERP System Management: Efficiently input and manage customer orders and changes within the Oracle ERP system, ensuring data accuracy and system integrity.
5. Customer Service Expertise: Build a deep understanding of customer service processes, including quoting, order entry, shipping, invoicing, and handling quality and return issues, all while maintaining high customer satisfaction levels.
6. Additional Duties: Undertake other sales-related tasks as assigned.
Qualifications:
1. Inside Sales Experience: A track record of success in an inside sales role or a related sales field.
2. Language Proficiency: Native or near-native fluency in English, with strong communication skills in speaking, writing, reading, and listening.
3. Technical Competence: Proficiency in computer skills, including the use of ERP systems (Oracle/SAP…).
4. Teamwork and Customer Focus: A team player with a customer-centric approach and a strong commitment to service excellence.
5. Organizational Skills: The ability to multitask, prioritize tasks, and manage time effectively.
6. Resilience under Pressure: Exceptional customer service skills and the capacity to perform well in high-pressure situations.
7. Communication and Problem-Solving: Strong interpersonal and problem-solving abilities to navigate complex customer interactions and challenges.
工作地點(diǎn)
郫都區(qū)成都高新綜合保稅區(qū)B區(qū)-5號(hào)樓
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剛剛活躍立即溝通
索爾思光電(成都)有限公司公司介紹：About Source PhotonicsSource Photonics is a leading provider of innovative and reliable optical communications technology that enables communications and connectivity in datacenters, metro, and access networks. We invent next-generation solutions to provide customers with enabling technologies to support the rapidly increasing demands of cloud infrastructure, wireless communications, routing, and fiber-to-the-premises worldwide. Source Photonics is headquartered in West Hills, California, with manufacturing facilities, R&D, and sales offices worldwide索爾思光電索爾思光電是全球領(lǐng)先的光器件供應(yīng)商，采用創(chuàng)新和可靠的技術(shù)應(yīng)用于通信和數(shù)據(jù)連接，產(chǎn)品廣泛應(yīng)用于下一代移動(dòng)網(wǎng)絡(luò)、固定接入網(wǎng)、城域網(wǎng)、以及數(shù)據(jù)中心等領(lǐng)域。索爾思技術(shù)在FTTx網(wǎng)絡(luò)中的應(yīng)用針對(duì)用戶的數(shù)據(jù)需求提供了帶寬、靈活性、連接等方面的解決方案。我們的技術(shù)安全、快速、可靠，實(shí)現(xiàn)了全球帶寬容量的增加，并推動(dòng)著無(wú)線連接的革命性發(fā)展。公司開創(chuàng)的下一代解決方案，為數(shù)據(jù)中心提供低功耗、高數(shù)據(jù)率的技術(shù)，以滿足快速發(fā)展的云數(shù)據(jù)領(lǐng)域的需求。公司通過(guò)預(yù)測(cè)技術(shù)和市場(chǎng)導(dǎo)向、開發(fā)尖端技術(shù)、履行我們的承諾，最終滿足客戶的需求。索爾思光電總部位于加利福尼亞州的西山，在全球擁有制造設(shè)施，研發(fā)和銷售辦事處。Our Core Value: Quality Innovation Growth Talent我們的核心價(jià)值觀：質(zhì)量創(chuàng)新成長(zhǎng)人才Five brand attributes represent Source Photonics:1 Learning organization–“We learn, we share, we grow”2 Innovative technology–“We make products even before our customers realize they need them”3 Global positioning–“We connect people anytime, anywhere in the world”4 Quality culture–“We live and breathe quality”5 Challenging Work–“We embrace work challenges”我們的五大品牌特征：1學(xué)習(xí)型組織–“我們學(xué)習(xí)、分享、成長(zhǎng)”2創(chuàng)新型技術(shù)–我們的產(chǎn)品開發(fā)領(lǐng)先于客戶需求3全球性定位–“我們與世界接軌，零時(shí)差”4質(zhì)量型文化–質(zhì)量是我們賴以生存的法則5挑戰(zhàn)性工作–“我們擁抱工作的挑戰(zhàn)”我們提供的薪酬與福利1我們?yōu)閱T工提供行業(yè)內(nèi)具有競(jìng)爭(zhēng)力的薪資；2我們?yōu)閱T工繳納養(yǎng)老、醫(yī)療、工傷、生育、失業(yè)等法定社會(huì)保險(xiǎn),以及為員工購(gòu)買補(bǔ)充商業(yè)保險(xiǎn)；3我們?yōu)閱T工購(gòu)買比例較高的住房公積金；4我們除為員工提供國(guó)家法定帶薪年假，還為員工提供公司福利年假；5我們?yōu)閱T工提供用餐補(bǔ)貼和通訊補(bǔ)貼；6我們?yōu)閱T工提供多條線路的通勤班車（往返于成都市區(qū)東、南、西、北、繞城等方向）；7我們?yōu)閱T工提供完善的培訓(xùn)和多樣的職業(yè)發(fā)展路徑。更多公司信息歡迎訪問(wèn)我們的官方網(wǎng)站：http://www.sourcephotonics.com/sp_web/，公司公眾微信號(hào)：索爾思光電公司地址：成都市高新區(qū)西部園區(qū)科新路8號(hào)四川成都出口加工區(qū)西區(qū)（高新綜合保稅區(qū)B區(qū)）5#樓（公司提供往返于成都東、南、西、北，繞城等方向的通勤班車）電話:(86)28-8795-8788傳真:(86)28-8795-8789公司網(wǎng)站：http://www.sourcephotonics.com
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