Responsibilities · Lead and manage a team, providing mentorship, guidance, and clear objectives to drive performance and productivity. · Oversee the planning and execution of projects to ensure they are completed on time and within budget. · Continuously analyze operational processes, identify areas for improvement, and implement solutions to increase efficiency. · Track key performance indicators (KPIs) and metrics, producing regular reports to senior management on operational performance and areas for improvement. · Identify potential risks in operations and implement mitigation strategies to minimize business disruptions. · Work in collaboration with account managers and cross functional teams to drive proof of concepts and client commitment. · Build and maintain strong relationships with clients to ensure smooth operations and resolve any issues. · Collaborate with senior management to develop long-term operational strategies and initiatives that align with business goals. · Ability to use superior communication, problem-solving, and analytical skills to frame decisions for senior management and drive optimized decision-making. · Excel at delivering the highest levels of client service and enjoy working in a fast-paced and dynamic environment. · Able to be self-directed and work independently in order to meet and exceed goals. · Work effectively in a team environment. Qualifications Minimum qualifications · Bachelor’s / Master’s degree in business, Commerce or finance · Analytics work experience (About 10 to 15 years) · Excellent written and verbal communication skills · Proficiency in MS office tools · Manufacturing background is preferred · Ready to take new challenges. · Ability to work under pressure and flexibility in working hours. Preferred qualifications · Prior experience in Sales/procurement/finance activities is preferable. · Knowledge of ERP systems like Oracle, Oracle Fusion or SAP is a plus · Ideal industry experience includes heavy manufacturing, industrial engineering. · Ability to work with minimum supervision in the cross-cultural environment.