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崗位職責(zé):
? Develop and implement technical solutions under banking digitizations, automation and digital messaging area using industry standard code and development framework.
? Test and evaluate technical solutions to ensure that they are efficient and effective.
? Troubleshoot and resolve technical issues related to the front end applications and relevant work platforms such as SharePoint, AEM..etc.
? Ensure high quality of work by consistently taking responsibility for one's own work, reviewing it against quality standards, and consistently seeking to achieve zero quality errors.
? Create and maintain technical documentation, including user manuals, technical specifications and system diagrams.
? Keep up-to-date with new developments in technology and make recommendations for improvements to existing systems.
? Oversee the productivity rating for their individual shift and work closely with Creative Leads to identify any challenges and lapses that can be addressed.
Leadership & Teamwork
? Ensure a steady improvement in his/her own design skills and capabilities by planning and organising collaborative work and in-house cross-training opportunities.
? Assist the Technical Leads in developing the team's annual and quarterly training plans.
? Contribute to the team in achieving monthly average performance targets for Productivity and Quality scores.
? Work collaboratively with other members of I & A to find optimal solutions to meet technology requirements.
? Ensure up to date knowledge on HSBC brand guidelines by actively participating in training sessions, and team knowledge sharing.
? Puts the need of the greater team ahead of his/her own needs, ensuring the team's growth and improvement is of priority.

任職要求:
Functional Knowledge:
? Bachelors degree in Computer Science, Information technology or a related field.
? 2+ years of experience in technical support or technical specialist role.
? Strong knowledge and experience of technical systems including online platforms and cloud computing infrastructure.
? Proficiency in Mac OS, Microsoft Windows and MS Office applications.
? Web experience: Working knowledge of HTML5, CSS, and web design principles.
? Knowledge of emerging digital technologies such as automations and AI development.
? User-centric/customer-centric design theory : experience with user research, rapid prototyping, information architecture, user stories and persona writing is preferred.
? Good written and verbal communication and presentation skills.
? Strong focus on simplicity vs complexity in both communicating and translating briefs into technical specifications.
? Able to generate and consistently provide innovative and creative ideas, working within corporate, guidelines but challenging brief provided and questioning traditional approaches as necessary.
? Extremely client-focused, with positive attitude; able to negotiate effectively, communicate at all levels and able to work well under pressure
? Ability to network with other resources and specialists around the business as appropriate.
? Genuine enthusiasm for technical development and willing to share knowledge and experience technology resources, articles and other inspiration with others.
Others:
? Develop professional and harmonious relationships with DPS customers through constant, personal communication aimed at obtaining a clear understanding of the business objectives and the situational context of their project requirements.
? Enables and promotes collaboration between other Tribes and Chapters to deliver a much more effective solution to clients and stakeholders.
? Maintain proficiency in current versions of software required for performing duties within HSBC.
? Puts emphasis and acts upon the HSBC purpose and values.
福利待遇
- 具競(jìng)爭(zhēng)力的薪酬：基本工資+績(jī)效獎(jiǎng)金+輪班補(bǔ)貼+早晚班交通津貼；
- 健全福利保障：五險(xiǎn)一金+補(bǔ)充性商業(yè)醫(yī)療保險(xiǎn)+免費(fèi)年度體檢；
- 暢享10+天假期：除享有國(guó)家法定節(jié)假日外，還擁有至少10天帶薪年假、12天帶薪病假、1天生日假、婚假、產(chǎn)檢假、產(chǎn)假以及陪產(chǎn)假、哺乳假等，助您達(dá)到工作生活的平衡；
- 彈性福利制度：年假可買(mǎi)賣(mài)，商業(yè)醫(yī)療保險(xiǎn)套餐可升級(jí)，您還可申請(qǐng)旅游補(bǔ)貼、個(gè)人進(jìn)修補(bǔ)助、運(yùn)動(dòng)健身補(bǔ)貼等，滿足個(gè)性化福利需求；
- 人性化工作環(huán)境：使用公司的員工餐廳、咖啡室、休息室、娛樂(lè)室等，進(jìn)行勞逸結(jié)合；
- 多元化員工活動(dòng)：運(yùn)動(dòng)會(huì)、團(tuán)建、年會(huì)等精彩活動(dòng)給您平臺(tái)，任您施展才華。

培訓(xùn)與發(fā)展
- 廣闊的職業(yè)發(fā)展平臺(tái)：遍及全球的集團(tuán)網(wǎng)絡(luò)，提供擴(kuò)展人脈及跨文化交流的機(jī)會(huì)，您還可申請(qǐng)不同國(guó)家及地區(qū)的長(zhǎng)短期職位，不斷挑戰(zhàn)自我；
- 系統(tǒng)性人才培育及發(fā)展：配備職業(yè)導(dǎo)師，為您提供清晰的職業(yè)規(guī)劃指導(dǎo)，充分挖掘橫向及縱向的發(fā)展?jié)摿Γ?br>- 完善的專(zhuān)業(yè)培訓(xùn)體系：入職即可享帶薪培訓(xùn)，多元化的培訓(xùn)機(jī)會(huì)，還有資源及教育援助，幫您逐步實(shí)現(xiàn)職業(yè)目標(biāo)。