Job Description Responsibilities ? Conduct on-site installation of complexed equipment and follow testing procedures to ensure working order accurately ? Conduct on-site scheduled planned maintenance visits ? Provide fixing and repair support for customers and other field service personnel ? Develop positive working relationships with customers, system users and company personnel ? Complete and submit field service reports ? Provide training for users on system maintenance Feedback to product quality teams ? Provide appropriate input in writing updating and correcting various Thermo Fisher microscope system documentation ? Have mentorship for various reports including identifying and isolating problems with system ? Act as a subject guide and resource for training Position Requirements ? Typically, a university degree is required and an advanced degree is preferred, or a combination of education and experience that demonstrate the required skills. ? Typically requires >1 year hands on technical experience installing, fixing, repairing and calibrating complexed analysis tools such as SEM, TEM, FIB or similar systems. ? Excellent interpersonal communication skill ? Prove ability to fix complexed systems and subsystems down to component level ? Able to read and interpret schematics ? Familiar with UHV phenomenon and technology ? Experience famous service organizations within a medium to large scale company, providing support to equipment customers is preferred ? Superior influencing and leadership skills is preferred
ThermoFisher Scientific Inc.(NYSE: TMO) is the world leader in serving science, withrevenues of$17 billion and approximately 50,000 employees in 50 countries. Ourmission is to enable our customers to make the world healthier, cleaner andsafer. We help our customers accelerate life sciences research, solve complexanalytical challenges, improve patient diagnostics and increase laboratoryproductivity. Through our premier brands– Thermo Scientific, AppliedBiosystems, Invitrogen, Fisher Scientific and Unity Lab Services– we offer anunmatched combination of innovative technologies, purchasing convenience andcomprehensive support. For more information, please visit www.thermofisher.com