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主要職責：（基本功能）Principal Responsibilities: (Essential Functions)
? 供應商和數(shù)據(jù)庫：從頭開始創(chuàng)建和維護一個全面的承包商數(shù)據(jù)庫，確保準確記錄所有相關信息并易于訪問。與承包商和服務提供商建立并保持關系，以優(yōu)化運營效率。與航運公司合作管理報價、預訂和日常協(xié)調(diào)海運物流。
Suppliers and Database: Create and maintain a comprehensive database of contractors from the ground up, ensuring all relevant information is accurately recorded and easily accessible. Establish and maintain relationships with contractors and service providers to optimize operational efficiency. Collaborate with shipping lines to manage quotation, to place bookings and daily coordinate maritime logistics.
? 報價：為客戶/銷售請求準備和管理報價，確保有競爭力的定價和及時交付報價以滿足客戶需求。為客戶準備和管理報價，確保有競爭力的定價和及時的響應。
Quotation: Prepare and manage quotations for client/sales requests, ensuring competitive pricing and timely delivery of quotes to meet customer needs. Prepare and manage quotations for clients, ensuring competitive pricing and timely responses.
? 協(xié)作：與銷售團隊和跨職能團隊密切合作。
Collaboration: Work closely with the sales team and with cross-functional teams.
? 接收并處理客戶和利益相關者的請求，確保所有詢問都得到及時準確的解決。與跨職能團隊密切合作，簡化運營并加強服務交付。
Receive and process requests from clients and stakeholders, ensuring all inquiries are addressed promptly and accurately. Work closely with cross-functional teams to streamline operations and enhance service delivery.
? 合同談判：與供應商/客戶談判并最終確定合同，確保優(yōu)惠條款并遵守公司政策。
Contract Negotiation: Negotiate and finalize contracts with suppliers/clients ensuring favorable terms and compliance with company policies.
? 下單：接收客戶訂單，并與承包商協(xié)調(diào)有效下單，確保及時履行和交付。
Order Placement: Receive orders from clients and coordinate with contractors to place orders effectively, ensuring timely fulfillment and delivery.
? 運營：日常運營任務，確保物流流程順暢。處理運營任務，包括訂單處理、與承包商下訂單和跟蹤交付。
Operational: Daily operational tasks, ensuring smooth logistics processes. Handle operational tasks including order processing, order placement with contractors, and tracking deliveries.
? 客戶服務：作為客戶的聯(lián)絡點，處理詢問并提供訂單狀態(tài)的更新。
Customer Service: Act as the contact point of contact for clients, addressing inquiries and providing updates on order status.
? 發(fā)票監(jiān)控：監(jiān)控提交給財務部門的發(fā)票的準確性，確保所有賬單符合合同條款和提供的服務。
Invoice Monitoring: Monitor the accuracy of invoices submitted to the finance department, ensuring that all billing aligns with contracted terms and services rendered.
? 績效監(jiān)控：跟蹤和分析運營績效指標，以確定需要改進的領域并實施必要的變更。
Performance Monitoring: Track and analyze operational performance metrics to identify areas for improvement and implement necessary changes.
? 合規(guī)保證：確保所有運營符合行業(yè)法規(guī)和公司政策，保持高標準的質(zhì)量和服務交付。
Compliance Assurance: Ensure all operations comply with industry regulations and company policies, maintaining high standards of quality and service delivery.